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Office drama? How to deal with difficult employees - Human Resources Director

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Working up the courage to have a difficult conversation with somebody in the workplace can be nerve-wracking to say the least.

It doesn’t matter what role the employee has in the organisation, talking to anybody with a reputation for being a hostile contrarian is the bane of the lives of many HR professionals.

The result can be raised voices, a colleague breaking down in tears and zero progress in getting the other person to understand your point of view.

So how can HR leaders approach these conversations confidently and determinedly?

When it comes to uncomfortable meetings or awkward performance reviews, it’s natural for even the most seasoned HR professional to squirm. As such, it’s essential for employers to go into these situations with a clear, constructive and concise plan of action.

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Office drama? How to deal with difficult employees - Human Resources Director
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