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How Netflix is making it easy for disabled users to browse, understand content - The Indian Express

By: Tech Desk | New Delhi | Updated: May 26, 2020 9:39:40 am
Netflix, Netflix Accessibility options, Netflix Accessibility settings, Netflix for hearing impaired, Netflix for visually impaired, Netflix tips and tricks Online video streaming service Netflix have features like audio descriptions and closed captions for helping people with such disabilities. (Image: Bloomberg)

Most of us can simply browse and watch content on OTT platforms like Netflix, Amazon Prime Video very easily. However, for people with vision or hearing impairments accessing content is challenging. Online video streaming service Netflix has features like audio descriptions and closed captions for helping people with such disabilities.

Commenting on these accessibility settings Debra Chinn, Director- International Dubbing, Netflix said, “Making entertainment accessible is important to Netflix. We truly believe everyone should be able to access and enjoy great stories. We started audio description with Marvel’s Daredevil in 2015. Netflix also creates closed captions for all Originals. Today, Netflix offers audio description and closed captions in over 30 languages. We continue to strive for the highest quality in this space.”

We take a look at the accessibility settings that people with vision or hearing impairments can use to consume content on Netflix.

Browsing content

The biggest challenge people with visual impairments face is how to browse content. To overcome this, users can turn on their device’s own voiceover feature like TalkBack on Android. This will read everything that you browse, including the title names, ratings, description and more.

Audio descriptions

The Netflix app allows users to search for shows with audio descriptions. To search shows that have audio descriptions you can navigate to TV Shows or Movies, click on genres and pick the last option for Audio Description. This allows users to listen to a show’s descriptions in any language they want, for example, Hindi, Tamil and others.

With audio description, the narrator will describe what is happening on-screen. This includes physical actions, facial expressions, costumes, settings and scene changes. The audio description feature can be turned on by playing a compatible title then going to ‘audio & subtitles’ option and selecting ‘audio description’.

Audio descriptions for people with hearing impairment

People who suffer from hearing impairment can select ‘Closed Captions’ from the “audio & subtitles” menu. These Closed Captions work just like subtitles. However, they will also contain descriptions of background noises, tracks playing in the background and more.

Also Read: Your Netflix subscription might be cancelled if inactive

How to download titles with audio descriptions

To download titles with audio descriptions, you need to have the option turned on. After they are turned on, all titles that users download will get downloaded with audio descriptions and closed captions.

Also Read: Jio, Airtel, and Vodafone plans with free Amazon Prime Video, Hotstar, Netflix membership

For people with imperfect eyes

For the elderly and people with prescription glasses reading small fonts gets difficult. Such group of people often face difficulties in reading Netflix subtitles. This can be fixed by increasing the size of the subtitles. To implement this, head to Account > Profile & Parental Controls > Subtitle Appearance.

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How Netflix is making it easy for disabled users to browse, understand content - The Indian Express
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